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webroot firewall driver cannot be found

  • June 13, 2016
  • 1 reply
  • 23 views

Every time the comuter starts up the error message "Webroot firewall driver cannot be found". It seems as though the webroot software is running and it is a paid subscription.

1 reply

Ssherjj
Moderator
Forum|alt.badge.img+62
  • Moderator
  • June 13, 2016
Hello sullijwiii
 
Welcome to the Webroot Community,
 
Would you try a uninstall/reinstall of Webroot to see if this will fix rhis error message?
 
Please follow the steps closely!
 
  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
  • KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
  • Download a Copy Here (Best Buy Subscription PC users click HERE) Let us know if it is the Mac version you need.
  • Uninstall WSA and Reboot
  • Install with the new installer, enter your Keycode and don't import any settings if asked to as you can set it up as you like once it's done
  • Let it finish it's install scan
  • Reboot once again
Please let us know if that resolves your issue?
 
Thanks,