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Webroot firewall is blocking the scan to computer.

  • June 12, 2015
  • 1 reply
  • 411 views

new print/scanner just installed. Webroot firewall is blocking the scan to computer. Only works when firewall is disabled. How do I add an exclusion to accomodate the scan to computer while keeping firewall activated?

1 reply

Ssherjj
Moderator
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  • Moderator
  • June 12, 2015
Hello @,
 
Welcome to the Webroot Community,
 
Hello
The firewall monitors processes that attempt to access the Internet and monitors the ports used for communicating with the Internet. If it is not active it will not need to be monitored.
 
But you do have control over whether Webroot SecureAnywhere will allow or block certain processes and port communications.

To change settings for active connections:
 
  1. Open the Webroot main interface.
  2. Click PC Security.
  3. Click the Firewall tab.
  4. At the bottom of the panel, click View Network Applications. > The Network Applications dialog opens.
  5. Click on a radio button to allow or block a process or port address
Managing active connections:
http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C4_Firewall/CH4c_ManagingActiveConnec...
 
Please also check out this thread by @
 
If you still have issues then please submit a Support Ticket free of charge with an active subscription.
 
 
Hope this helps,
 
KInd Regards,