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Webroot found a potential virus so I ran the scan & since then I can't access Facebook page.

  • June 19, 2015
  • 1 reply
  • 32 views
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Webroot found a potential virus so I ran the scan and since then I can't get Facebook page to load. Is it blocked by firewall? I've been on the phone with so many tech support people and no answer. I did a check on isitdownorjustme.com and it says it's just me. How do I allow the Facebook page to load again? This is also happening on my wireless devices.

    1 reply

    Ssherjj
    Moderator
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    • Ssherjj
    • Moderator
    • June 20, 2015
    Hi @,
     
    Welcome to the Webroot Community,
     
    I don't think your Firewall would be blocking your Facebook page.I think your best option is to submit a Support Ticket free of charge so they can look into this for you.
     
    Please let us know if you get this resolved or not because it could be useful information for others. Ok?
     
     
     
    Kind Regards,
     
     
     
    IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.2), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
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