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Webroot has stopped working although I have 185 days remaining. Why??

  • July 9, 2016
  • 1 reply
  • 24 views

The last time Webroot has checked my computer was April 29, 2016.  I have 185 days left on my contract.  I have tried reinstalling but I get the message that my keycode is incorrect even though I copied and pasted it in the correct line. I can't even find my webroot ion.  What is going on with this thing?

1 reply

RetiredTripleHelix
Gold VIP
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Hello and Welcome to the Webroot Community!
 
Can you tell us where you purchased it from? Would it be a Best Buy Subscription or from Webroot directly or a Boxed version? If you have a link please post it as well then I can get you to the right place.
 
Thanks,
 
Daniel 😉