Hi,
Fred B, new guy.
Have two virus protections, Webroot and Stopzilla. Today my Webroot icon disappeared and a message said that it had been moved, Webroot could not be opened. Ran a scan with Stopzilla and found numerous infections on the computer. Had to go to Webroot web page and hit install and everything came back. Anyone else have this issue.
Fred B
Prescott, AZ
Webroot Icon Disappeared
+62Hi Redtruck
Welcome to the Community Forum Fred!
I haven't heard of this before and I've been around this Forum for a year or so. Did you run a Webroot scan also after the fix?
You did the right thing in reinstalling Webroot again to get the functionality back. That's usually what we recommend when there is a possible glitch in the program. Which is rare and I can't explain the disappearance of the Webroot icon. Sometimes a simple reboot will bring Webroot back to the surface again.
Happy to hear you have things up and running again.
Kind Regards,,
Welcome to the Community Forum Fred!
I haven't heard of this before and I've been around this Forum for a year or so. Did you run a Webroot scan also after the fix?
You did the right thing in reinstalling Webroot again to get the functionality back. That's usually what we recommend when there is a possible glitch in the program. Which is rare and I can't explain the disappearance of the Webroot icon. Sometimes a simple reboot will bring Webroot back to the surface again.
Happy to hear you have things up and running again.
Kind Regards,,
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