Since I upgraded my MAC to Big Sur recently, my Time Machine backup stopped working. After a week of diagnostic with Apple tech support, it was determined that Webroot SecureAnywhere was preventing the MAC backups from working. I uninstalled Webroot, and suddenly, Time Machine started working again. I let it work for a few days. Then, I reinstalled Webroot, and immediately, Time Machine stopped working again. So my question…. Has this been reported and can Webroot do something about it?
Answer
Webroot interference with MAC Time Machine
Best answer by TripleHelix
Hello
It’s best then to Submit a Support Ticket and they will help you sort it out!
Sorry,
+63Hello
Can you tell us the version of Webroot you have installed?
Here is the latest version for Catalina and Big Sur Only v9.2.0.95 https://mac.webrootmultiplatform.com/production/wsa-mac/10.15/9.2.0.95/WSAMAC.dmg
Please let us know the outcome!
Thanks,
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
+63Hello
It’s best then to Submit a Support Ticket and they will help you sort it out!
Sorry,
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
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