Webroot is out of control
I've had webroot for quite some time now and never had issues with it, until now. Now it is constantly taking up at minimum 30% of my processor and it can get into the 40s. On top of that I can't stop it. I can't open the program in anyway and task manager can't end it. Using the icon in the tray on the dock does nothing as when I right-click nothing pops up and left clicking does the same amount of good. Then if I use the start menu or desktop shortcut the cursor gets the hourglass but it never actually shows up. How do I fix this?
Hello there, welcome to the Webroot Community!
Have you tried to uninstall Webroot? A clean install of WSA might fix the problem.
Have you tried to uninstall Webroot? A clean install of WSA might fix the problem.
- Make sure you have a copy of your Keycode
- KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
- Download a Copy Here (Best Buy Subscription PC users click HERE)
- Uninstall WSA and Reboot
- Install with the new installer, enter your Keycode and don't import any settings as you can set it up as you like once it's done
- Let it finish it's install scan
- Reboot once again
+56Hello and Welcome to the Webroot Community!
Just in case and to add what David has suggested and you can't get it uninstalled have a look here: https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/PC-Uninstallation-Option-Missing-from-Control-Panel-and-Start/ta-p/34688 also if that doesn't work try it in Safe Mode with Networking.
Thanks,
Daniel 😉
Just in case and to add what David has suggested and you can't get it uninstalled have a look here: https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/PC-Uninstallation-Option-Missing-from-Control-Panel-and-Start/ta-p/34688 also if that doesn't work try it in Safe Mode with Networking.
Thanks,
Daniel 😉
If I may add my two cents as I am NOT a expert in this area however I can atest to the fact that I have Revo Pro Uninstaller and I can remove WSA if need be using the forced uninstall.
+56@Antus67 wrote:If it is in this case of WSA not showing up in Uninstall/Remove Programs it will not show in Revo Pro either the reason I gave him the Commandline option in the link I posted. But agree I use Revo Pro to uninstall everything I need to!
If I may add my two cents as I am NOT a expert in this area however I can atest to the fact that I have Revo Pro Uninstaller and I can remove WSA if need be using the forced uninstall.
Daniel 😉
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