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Webroot Issue?

  • February 26, 2016
  • 1 reply
  • 26 views

Ever since upgrading to the latest version of Webroot, automatic log-in names on websites are no longer active. "Remember Me" features no longer work. I use IE 11

1 reply

Baldrick
Gold VIP
  • Gold VIP
  • February 26, 2016
Hi lvccim
 
Welcome to the Community Forums.
 
There are a multitude of articles on this on the Internet...here is just one...that may help with this. But to check that it is WSA (or not) that is causing the issue please shutdown protection temporarily to see (you can do this by right clicking on the WSA icon in the notification tray, select 'Shutdown protection' from the context menu, enter the CAPTCHA characters required and then try accessing one or more site where you have been havingthe issue.
 
Either way, re-enable WSA by clicking on the Desktop icon, and post back here with the results.
 
Regards, Baldrick