Webroot has not worked on my iMac since November of 2019. When I click on the logo nothing happens. It’s as though the logo is loaded but the program is not. I’ve tried downloading the program again, but nothing changes.
Solved
Webroot logo only on iMac
Best answer by TripleHelix
Hello
This link will download the correct version v9.1.3.103 : https://mac.webrootmultiplatform.com/production/wsa-mac/10.15/9.1.3.103/WSAMAC.dmg
And as you can see it’s larger!
+63Hello
Can you tell us which Mac OS you are running?
macOS 10.12 (Sierra®)
macOS 10.13 (High Sierra®)
macOS 10.14 (Mojave®)
macOS 10.15 (Catalina®)
For more information click here.
Thanks,
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station" ¯\_(ツ)_/¯
1 person likes this
+63Hi
Try this and don’t be concerned about Big Sur: https://community.webroot.com/macos-123/how-to-manually-update-webroot-secureanywhere-in-a-mac-344884
Also here is the Direct download for v9.1.3.103 in case you need it and it’s only for Catalina and above only: https://mac.webrootmultiplatform.com/production/wsa-mac/10.15/9.1.3.103/WSAMAC.dmg
Let us know how it’s goes and here’s more info: https://community.webroot.com/macos-123
Thanks,
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station" ¯\_(ツ)_/¯
Thanks TripleHelix, but this doesn’t work. A 1.8mb file appears in downloads. I click on it and the Webroot SecureAnywhere.app appears on my desktop. I click on it and my iMac asks if I want to open it. I click on “open”, and nothing happens. It’s as if the logo for the app. loaded, but there are no files to install.
BH
1 person likes this
+63Hello
This link will download the correct version v9.1.3.103 : https://mac.webrootmultiplatform.com/production/wsa-mac/10.15/9.1.3.103/WSAMAC.dmg
And as you can see it’s larger!
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station" ¯\_(ツ)_/¯
+63Great to hear!
Have a great long weekend!
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station" ¯\_(ツ)_/¯
Hello- How long is the new version install supposed to take? I used the dmg in the App Support lib as the email instructions advised and waited ten mins on the “Authorizing Installation” screen with the progress bar at 10% and then canceled. I downloaded the dmg from link in thread above and I’m at the same place- 10% after 15 mins. The progress bar is static. Seems hung to me. Please advise. I’m on OS 10.15.4.
Late 2015 ~ 5K ~ 27 inch iMac ~ macOS Catalina 10.15.7 ~ Clone & Backup with: SuperDuper - Time Machine & iCloud. PWM: RoboForm. 👁¿👁 Spam Annihilater 👁¿👁
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