Webroot won’t perform any scans with the new update. I’ve got the lovely little blue screen and “Scan Failed” messages. Uninstalling and reinstalling the app didn’t help either. What a mess. Anything else I can do?
Answer
Webroot not scanning with the Catalina 10.15.2 update
Best answer by ProTruckDriver
Hello 
Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
HTH,
Dave.
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