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Webroot SA for Gamers just reported that Steam is untrusted.

  • September 4, 2014
  • 8 replies
  • 117 views
S
Fresh Face
Webroot SecureAnywhere for PC Gamers, fully updated, just tried to block Steam from reaching the internet. It said Steam was untrusted. This is the first for me time Webroot has exhibited this behavior with such a well known program. Any ideas why it would do this?

Best answer by nic

You should be able to safely hit ignore and then run Steam.  It could be than an update has triggered a false positive - for now just allow on any Steam messages and we'll continue to look into it.

    8 replies

    nic
    Forum|alt.badge.img+56
    • nic
    • Retired Webrooter
    • September 4, 2014
    @ wrote:
    Webroot SecureAnywhere for PC Gamers, fully updated, just tried to block Steam from reaching the internet. It said Steam was untrusted. This is the first for me time Webroot has exhibited this behavior with such a well known program. Any ideas why it would do this?
    That seems strange, as I've never had any trouble with Steam.  Let me ping someone on the threat research team to look into it.
      Rakanisheu Retired
      Had steam opening this morning. One second!
      Ssherjj
      Moderator
      Forum|alt.badge.img+62
      • Ssherjj
      • Moderator
      • September 4, 2014
      @ wrote:
      Had steam opening this morning. One second!
      Hi Mine uodated and then this is the screen that popped open.
       

      IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.3), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
      Ssherjj
      Moderator
      Forum|alt.badge.img+62
      • Ssherjj
      • Moderator
      • September 4, 2014
      Hello Sorry Guys Webroot does this when I'm on my Mac sfter updatong Steam so I am able to connect and play games..
       
      I quess I jumped the gun again!:@
      IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.3), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
      nic
      Forum|alt.badge.img+56
      • nic
      • Retired Webrooter
      • Answer
      • September 4, 2014
      You should be able to safely hit ignore and then run Steam.  It could be than an update has triggered a false positive - for now just allow on any Steam messages and we'll continue to look into it.
      Ssherjj
      Moderator
      Forum|alt.badge.img+62
      • Ssherjj
      • Moderator
      • September 4, 2014
      Thanks nic!
      IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.3), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
      S
      Fresh Face
      • SirAcid
      • Author
      • Fresh Face
      • September 4, 2014
      Thank you, nic. I'd assumed as much, but it's good to read it from you.
      N
      New Voice
      • Nongeek
      • New Voice
      • October 4, 2016
      Oh yeah!  I got a nasty "virus" by downloading a game from them just the other day.  I got loadstar.net which has hijacked my browser.  That is why I put virus in quotes.  It is my understanding that this isn't a true virus.  Sure acts like one to me.  It is freezing up right in the middle of using the Internet so I lose a lot.  3 anti-virus programs and I cannot get rid of it.  Beware of Steam!  
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