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webroot says my system is good but it's color is orange? I have scanned and it didn't find?

  • September 11, 2015
  • 3 replies
  • 61 views

webroot says my system is good but it's color is orange with a " ! " I have ran a scan and nothing was found. there's a yellow triangle where my account is but I believe my account is good I haven't recv'd anything saying it's time to renew. I think it's on auto renew anyways. please let me know.
Sincerely
Katherine Reynolds
EDIT <email address snipped to preserve pricvacy of OP>; Baldrick

3 replies

Baldrick
Gold VIP
  • Gold VIP
  • September 11, 2015
Hi mkreynolds
 
Welcome to the Community Forums.
 
First think I would try is rebooting your system to see if this is a glitch. But if that does not resolve the issue then I would Open a Support Ticket and let the Support Team investigate the circumstances of the issue.
 
Regards, Baldrick

  • Author
  • Fresh Face
  • September 11, 2015
thank you I will try that and get back to the board

Baldrick
Gold VIP
  • Gold VIP
  • September 11, 2015
No worries...keep us posted on how you get on.
 
Regards, Baldrick