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webroot scan

  • March 20, 2019
  • 3 replies
  • 39 views

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EVERY TIME I RUN A SCAN IT SHOWS 2 THREATS REMOVED. ARE THESE THE SAME 2 OUR 2 NEW ONES EVERY TIME

Best answer by BurnDaddy

Hello @lglomp ,

Welcome to the Webroot Community.

The number you are seeing is a running total of all threats Webroot has detected to date or since last install.
If you would like to reset your statistics you can do the following...

Open Webroot and click on the gear next to 'Utilities'.



Then select the 'Reports' tab and click 'View Statistics'.



Then click the 'Rest' button at the bottom. Note that this will reset ALL of your statistics.



Hope this info helps. If you still have questions, please don't hesitate to get back to us. 😉

3 replies

  • Answer
  • March 20, 2019
Hello @lglomp ,

Welcome to the Webroot Community.

The number you are seeing is a running total of all threats Webroot has detected to date or since last install.
If you would like to reset your statistics you can do the following...

Open Webroot and click on the gear next to 'Utilities'.



Then select the 'Reports' tab and click 'View Statistics'.



Then click the 'Rest' button at the bottom. Note that this will reset ALL of your statistics.



Hope this info helps. If you still have questions, please don't hesitate to get back to us. 😉

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  • Author
  • Fresh Face
  • March 20, 2019
THANK YOU VERY MUCH

  • March 20, 2019
You're welcome, lglomp. Always happy to help.

After a scan finishes, if there are any Active threats, that info will show in your scan results.



You can also find more info on this subject in this KB Article.

Have a good one. 🙂