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Webroot SecureAnywhere console does not show my PC

  • June 12, 2017
  • 3 replies
  • 275 views
Asklepios
Community Leader
Hi
I recently installed Webroot on my Androïd phone. After that I decided to take a look at Webroot SecureAnywhere console.
I was surprised because my phone is present but not my two PC :@
Thanks

Best answer by Asklepios

Hi @
Thanks for your help:D
I continued to search and finally found my PC on deactivated PC file.
Now all works fine for me:D


Regards, Asklepios

    3 replies

    Ssherjj
    Moderator
    Forum|alt.badge.img+62
    • Ssherjj
    • Moderator
    • June 12, 2017
    Hello Asklepios,
     
    Would you do a scan of Webroot on both computers and then reboot each computer? Then check your Account Console.
     
    If your computers still don't show up after awhile then you can always Submit a Support Ticket free of charge and they will check this out for you.
     
    Hope this helps?
    IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.3), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
      Asklepios
      Community Leader
      • Asklepios
      • Author
      • Community Leader
      • Answer
      • June 12, 2017
      Hi @
      Thanks for your help:D
      I continued to search and finally found my PC on deactivated PC file.
      Now all works fine for me:D


      Regards, Asklepios
        Ssherjj
        Moderator
        Forum|alt.badge.img+62
        • Ssherjj
        • Moderator
        • June 12, 2017
        Hi Asklepios,
         
        That's so great that you figured this out. Thank you for letting us know!
         
        Have a nice day!:D
        IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.3), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
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