Hi all,
Our customer using Webroot SecurityAnywhere.
One of their staff reported that one of the restaurant website is blocked by Webrrot and marked as malicious on the browser. However, whe this staff using 4G hotspot, this website is marked as secure.
Just wonder what is the issue on that.
Thanks
Solved
Webroot securityanywhere cannot block site under 4G hotspot
Best answer by TripleHelix
No worries like I said it's not being blocked it's just not well known in the picture from BrightCloud I posted.@ wrote:
Yes, I think they are just a Whisky manufacturer based in Tasmania, Australia.
This link should be fine.
Anyway, thanks for the help.
+63Do you have a link to the site to show us?@ wrote:
Hi all,
Our customer using Webroot SecurityAnywhere.
One of their staff reported that one of the restaurant website is blocked by Webrrot and marked as malicious on the browser. However, whe this staff using 4G hotspot, this website is marked as secure.
Just wonder what is the issue on that.
Thanks
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
When their staff using office network, it is marked as malicious (see the image), but under 4G network, it's normal
Link: https://www.furneauxdistillery.com.au/
Link: https://www.furneauxdistillery.com.au/
+63Well it's not blocked it's just not well known! You can ask here to see if they will change it: https://www.brightcloud.com/tools/change-request.php
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
Thanks for your response.
But my question is why this link is marked as secure under 4G network?
Thanks
But my question is why this link is marked as secure under 4G network?
Thanks
+63I'm not sure but it's best to ask them directly! https://www.brightcloud.com/tools/change-request.php
Also it's hard to see the contact email address on that page.
Also it's hard to see the contact email address on that page.
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
+63Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
Yes, I think they are just a Whisky manufacturer based in Tasmania, Australia.
This link should be fine.
Anyway, thanks for the help.
This link should be fine.
Anyway, thanks for the help.
+63No worries like I said it's not being blocked it's just not well known in the picture from BrightCloud I posted.@ wrote:
Yes, I think they are just a Whisky manufacturer based in Tasmania, Australia.
This link should be fine.
Anyway, thanks for the help.
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
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