Just joined the community. I have been using Webroot for a couple of years. Just about a week ago when turning on my computer I got a message from the Security Center (Windows 8.1, IE) that antivirus was shut off with the option of starting Webroot or checking for updates and loading Windows Defender. I clicked on webroot and recieved the microsoft message "do you want to allow the following (WEBROOT) to make changes to your computer". I clicked yes. It never loaded Webroot.
I went and clicked on Webroot in APPS and tried running it as administrator. No Change.
Now when I start up the computer from off Windows always pops up and asks do trust and want to run Webroot. I click yes, no result. Sometimes (rarely) Webroot just works without having to do anything. I do not like being on the internet without antivirus so I have the computer wifi off and the telephoner cable disconnected. I have not connected to the internet on my computer since this has happened.
To try and check for malware/virus I had Microsofts Malware Checker downloaded and their Virus Scan downloaded on someone elses computer and then ran them on mine. Nothing found. I finally did a System Restore from a restore point several weeks back. Nothing changed, No Webroot loading (except on 1 rare occasion).
I am not a computer guru so if you have any suggestions please be explicit on how to do them. Thanks in advance.
Webroot shutting itself off
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