Webroot states it has expired. I have already renewed. It does not seem Webroot auto renewed
Webroot states it has expired. I have already renewed. It does not seem Webroot auto renewed
+62Hello sadtyeva,
Welcome to the Webroot Community,
If you have recently renewed it can take a few hours (for the Webroot version) and up to 24 hours (for the Best Buy) version renewals to show up in some cases.
You could try running a scan as that has been known to push subscription information to the Cloud and so hasten the process.
If you are a Webroot version user and you see no change in the next couple of hours please Open a Support Ticket so they can look into the issue for you (if you are a Best Buy version user and 24 hours have elapsed then you should contact The Geek Squad so they can check what is going on at their end).
Hope that is of assistance?
Kind Regards,
Welcome to the Webroot Community,
If you have recently renewed it can take a few hours (for the Webroot version) and up to 24 hours (for the Best Buy) version renewals to show up in some cases.
You could try running a scan as that has been known to push subscription information to the Cloud and so hasten the process.
If you are a Webroot version user and you see no change in the next couple of hours please Open a Support Ticket so they can look into the issue for you (if you are a Best Buy version user and 24 hours have elapsed then you should contact The Geek Squad so they can check what is going on at their end).
Hope that is of assistance?
Kind Regards,
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