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Webroot Threats on new computer

  • March 8, 2017
  • 1 reply
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Hi all, I just got home with my new iMac and Webroot has already popped up 5 threats and I don't know what to do with them. I have tried looking them up but I'm still not sure what to do with them.
 
This is an example of one of them.
 
/system/library/launchagents/com.apple.accessibility.dfrhud.plist/system/libarary/coreservices/backupd.bundle/contents/resources/backupd.
 
Where is a good and reliable place to look up these threats and decide what to do with them?
 
Thanks,
 
Jangeed

Best answer by Ssherjj

Hello Jangeed,
 
Welcome to the Webroot Community,
 
Please Submit a Support Ticket and the Support Team can check this out fior you. Support is a free service with a Webroot subscription. These files could be false positives.
 
Are you using the Time Machine for your backup?
 
Also here is the Webroot Mac User Guide.
 
Support Number: https://tel:+18666124268 M-F 7am?6pm MT
Send a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
 
 
 
 
 

1 reply

Ssherjj
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  • Moderator
  • Answer
  • March 8, 2017
Hello Jangeed,
 
Welcome to the Webroot Community,
 
Please Submit a Support Ticket and the Support Team can check this out fior you. Support is a free service with a Webroot subscription. These files could be false positives.
 
Are you using the Time Machine for your backup?
 
Also here is the Webroot Mac User Guide.
 
Support Number: https://tel:+18666124268 M-F 7am?6pm MT
Send a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp