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Webroot was just turned off and an alert said my display driver had failed. WTF? Did get scanned OK

  • July 2, 2015
  • 2 replies
  • 30 views

Webroot was just turned off and an alert said my display driver had failed. WTF? Did get scanned OK

2 replies

JamesG
  • Retired Webrooter
  • July 6, 2015
Hello @,

Welcome to the Webroot Community.
 
Have you attempted to restart the computer, and if so, does Webroot turn back on when you do?
 
I do not believe that the display driver issue is related to Webroot but if you would like you can contact our support team and they can take a look at the issue for you. If it is unrelated to Webroot there is little we can do to help but Webroot should not be turning off unexpectedly.
 
 
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
 
Best Regards,

  • Author
  • Fresh Face
  • July 6, 2015
Webroot was shut down at the same time I got the driver error message.