When I try to login into webroot wi-fi, I keep getting "Check your credentials and try again. If you have not verified your account using the verification email, you must do so before logging in. I already did this, also changed passwords when I was able to get in the console, to make sure passwords for webroot secureanywhere & webroot wi-fi matched, but I still get that error message, I'm officially fed up now!
Solved
Webroot WiFi login issues
Best answer by TripleHelix
Hello
Yes it’s a known issue and only support can help you so please Submit a Wi-Fi Support Ticket and they will help you.
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
Thanks,
1 person likes this
+63Hello
Yes it’s a known issue and only support can help you so please Submit a Wi-Fi Support Ticket and they will help you.
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
Thanks,
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station" ¯\_(ツ)_/¯
mehough wrote:
When I try to login into webroot wi-fi, I keep getting "Check your credentials and try again. If you have not verified your account using the verification email, you must do so before logging in. I already did this, also changed passwords when I was able to get in the console, to make sure passwords for webroot secureanywhere & webroot wi-fi matched, but I still get that error message, I'm officially fed up now!
I feel the same “fed up” with this WiFi Security. I’d been having this issue for weeks.
+63Hello
Yes it’s a known issue and only support can help you so please Submit a Wi-Fi Support Ticket and they will help you.
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
Thanks,
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station" ¯\_(ツ)_/¯
I just got that error today, it was working fine, yesterday morning. I came back home and rebooted my system and then it is giving me that error after it came back up. It has been 4 months since anybody emailed on this subject. Did anybody else get the helpdesk to fix there problem? I want to know if they fix the issues with the problem or are they still no able to help them?
+63Hello
As above please contact Webroot support that I posted above as they are the only ones that can help you.
Also you post here about the same issue:
Thanks,
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station" ¯\_(ツ)_/¯
Reply
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.