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Webroot WiFi Security won't connect to the internet even though I am connected to the internet. I uninstalled and reinstalled the app. What do I do? Please advise.

  • September 16, 2024
  • 2 replies
  • 118 views

 

Edit Screen Shot. Blocked Private Email Address. (PTD)

Best answer by ProTruckDriver

Hello @hbwallace6 Welcome to the Webroot Community Forum.

Please contact Webroot Support to sort this problem with Webroot Wi-Fi Security.

Support: https://www.webroot.com/us/en/about/contact-us

Business Support: https://www.webroot.com/us/en/business/support/contact

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

Note: I also edited your screen shot that showed private information. Please do not post private information on open forums.

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2 replies

ProTruckDriver
Moderator
  • Moderator
  • 7763 replies
  • Answer
  • September 16, 2024

Hello @hbwallace6 Welcome to the Webroot Community Forum.

Please contact Webroot Support to sort this problem with Webroot Wi-Fi Security.

Support: https://www.webroot.com/us/en/about/contact-us

Business Support: https://www.webroot.com/us/en/business/support/contact

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

Note: I also edited your screen shot that showed private information. Please do not post private information on open forums.


  • Author
  • Fresh Face
  • 1 reply
  • September 16, 2024

Understood. Thank you.