WEBROOT WILL NOT SCAN MY COMPUTER IT SAYA SUBSCRIPTION EXPIRED BUT ON SITE I HAVE269 DAYS REMAINING

Hi JRS46
 
Welcome to the Community Forums.
 
I would recommend that you uninstall & then clean reinstall WSA to see if that makes a difference (it often does). If you would like to try this then please follow the steps below closely!
 

• Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
• KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
• Download a Copy Here(Best Buy Subscription PC users click HERE)
• Uninstall WSA and Reboot
• Install with the new installer, enter your Keycode and do NOT import any settings if offered by the installer; to as you can set it up as you like once it's done
• Let it finish it's install scan
• Reboot once again

Now check out whether your console & the local client match in terms of days subscription left, and post back to let us know either way.
 
Regards, Baldrick