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When I analyze using Webroot, it tells me I have updates I haven't installed. How do I find them?

  • February 9, 2016
  • 1 reply
  • 24 views

When I analyze using Webroot, it tells me I have updates I haven't installed. How do I find them?

1 reply

Ssherjj
Moderator
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  • Moderator
  • February 10, 2016
Hello noahsark07,
 
Welcome to the Webroot Community,
 
Have you checked exactly which updates the System Analyzer is thinking are not installed?  Is it possible that it is a hardware driver and or a Windows update? Have you checked your Windows update for your OS? What OS are you running?
 
Please look here http://windows.microsoft.com/en-us/windows/windows-update
 
Also it is always possible but unlikely that System Analyzer is not reading this correctly.  So a re-install of WSA will help correct it. If you already have all your updates installed. We can assist you in reinstalling Webroot..
 
Let us know if you need more help!