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When I do a scan, my processes running usually are near 70's, today they have done a run up to 1,000

  • July 23, 2015
  • 1 reply
  • 18 views

My computer has frozen 3 times today.  Twice I've been scanning and the number of processes shoot up to 1,000's.  I discontinue to scan and try rebooting my computer.  Does it sound like my webroot is infiltrated or is it the internet?

1 reply

Ssherjj
Moderator
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  • Moderator
  • July 23, 2015
Hello @,
 
Welcome to the Webroot Community,
 
This could be a serious issue and I would submit a Support Ticket which is free of charge with an active subscription and they will gladly look into this for you.
 
 
Kind Rrgards,