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when I downloaded windows 10, somehow I lost my webroot protection,

  • October 31, 2015
  • 1 reply
  • 22 views
F
when I went to windows 10 I lost my webroot
 
can I redownload it as I have already bought it and dont want to pay again.

1 reply

Ssherjj
Moderator
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  • Ssherjj
  • Moderator
  • November 2, 2015
Hello ?,
 
Welcome to the Webroot Community,
 
You can reinstall by following these instructions below.
 
Please follow the steps closely!
 
  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
  • KEEP the computer online th einstall to make sure it works correctly
  • Download a Copy Here (Best Buy Subscription PC users click HERE)
  • Install with the new installer, enter your Keycode
  • Let it finish it's install scan
  • Reboot
Please let us know if that resolves your issue? Or if you need more help.
 
Thanks!
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