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When running System analyzer, it says several updates are available, but there isn't when I checked

  • September 7, 2016
  • 1 reply
  • 39 views
R
New Voice
The system analyzer says there are updates available on my system and have not been installed; I use Firfox. I checked firefox add-ons and all of them are up-to-date, and there are no updates available under windows update. Also, I have optimized Webroot.
 
My computer is running smoothly and Webroot is always updated.
 
Is there anything I can do or should do to resolve this issue.
 
Thanks,
 
Rabon

    1 reply

    B
    Bronze VIP
    • BurnDaddy
    • September 7, 2016
    Hello Rabon,
     
    Welcome back to the Community.
     
    According to this previous thread it's possible that you may have some Windows updates that have not been installed that Microsoft designates as "Important" or higher.  Have you hidden any Windows updates in the past?
     
    There's some good info in that thread regarding the System Analyzer, but not info on how to find which updates you need.
    Sorry I can't be of more assistance. I personally have not received this alert in the System Analyzer. Perhaps other users will see this post and provide some relevant info.
     
    The only other thing I can think of would be to be sure Adobe Flash Player is up to date. (Be sure to uncheck the boxes for Optional Offers during install)
     
    If you wish, you may submit a trouble ticket and let support know of your issue, too.
     
    Thanks,
     
    BD
     
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