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Where are quarantined files and a way to exclude certain files? V9.0.46

  • January 4, 2016
  • 1 reply
  • 29 views

Where are quarantined files Kept? Is there a way to exclude certain files? V9.0.46

1 reply

Ssherjj
Moderator
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  • Moderator
  • January 4, 2016
Hello sc_jim,
 
Welcome to the Webroot Community,
 
Please have a look here at the PC User Guide.http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C5_Quarantine/CH5a_ManagingQuarantine.htm
 
Unfortuantely, at this time there is no way to exclude any folders or files for that matter, from scanning by WSA. 
 
 Please review this KB Article that indicates where these places are what the settings are and how to change them.
 
You can also  Open a Support Ticket and ask the Support Team to check and whitelist  entires for you.
 
Hope this helps?