When I reboot recently, the shortcut to start Webroot appears each time I reboot, and the Webroot shortcut that was on my desktop has disappeared. I’ve also seen an indication that Webroot needs to scan my system, yet the scan never finds any errors or bad files. What’s going on?
Answer
Where's the Webroot shortcut?
+3Best answer by TripleHelix
Hello
Open the WSA GUI from the Tray Icon down by the clock by right clicking on it and Click on View Status then click on Advance Settings and check the box and save then it will appear on your desktop! https://docs.webroot.com/us/en/home/wsa_pc_userguide/wsa_pc_userguide.htm#GettingStarted/UsingTheSecureAnywhereInterface.htm%3FTocPath%3DGetting%2520Started%7C_____4
HTH,
+63Hello
Open the WSA GUI from the Tray Icon down by the clock by right clicking on it and Click on View Status then click on Advance Settings and check the box and save then it will appear on your desktop! https://docs.webroot.com/us/en/home/wsa_pc_userguide/wsa_pc_userguide.htm#GettingStarted/UsingTheSecureAnywhereInterface.htm%3FTocPath%3DGetting%2520Started%7C_____4
HTH,
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
+63If you continue to have issues please Submit a Support Ticket and they can help you further!
Thanks,
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
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