Skip to main content

Why asked to 'Activate account', this is a renewal? Activate wont accept chars of Security code!!!!

  • May 5, 2016
  • 1 reply
  • 295 views

Why am I asked to 'Activate Account when this is a renewal?
Attempted over and over to do so and system wont accept chars of my Security code (as in the 2nd and 4th)
 
 

1 reply

acooldozen
Bronze VIP
Forum|alt.badge.img+36
  • Bronze VIP
  • 745 replies
  • May 5, 2016
Hi Valseroot, and welcome to the Community..............Open Webroot/Click on the little COG to the right of MY ACCOUNT/enter your keycode/click activate!
If this is NOT what you are looking for, get right back to us. At any rate let us know if that does the trick or you require futher assistance!

Reply