why did my webroot disappear from my computer

Hello rollandl1,
 
Welcome to the Community Forum,
 
May I ask if Webroot is listed in your Programs? Or in the Add remove?
 
If it is installed Please follow these instructions here,
 

• Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example:SA69-AANA-A783-DE78-C584
• KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
• Download a Copy Here (Best Buy Subscription PC users click HERE)
• Uninstall WSA and Reboot
• Install with the new installer, enter your Keycode and don't import any settings if asked to as you can set it up as you like once it's done
• Let it finish it's install scan
• Reboot once again

If Webroot is not installed on your computer then please follow these instructions here.
 

• Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example:SA69-AANA-A783-DE78-C584
• KEEP the computer online for nstall to make sure it works correctly
• Download a Copy Here (Best Buy Subscription PC users click HERE)
• Install with the new installer, enter your Keycode
• Let it finish it's install scan
• Reboot

 
 
Please let us know if this resolves your issue or not. Thanks