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Why do Excel files disappear from the pinned Excel icon in the taskbar after a Webroot scan??

  • March 27, 2015
  • 7 replies
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tMc9072
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Why do Excel files disappear from the pinned Excel icon in the taskbar after a Webroot scan??

Best answer by tMc9072

Sorry about that. I unclicked the Clipboard Contents in System Optimizer (as ? already mentioned) and its back up again.
 

7 replies

Ssherjj
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  • March 27, 2015
Hello @,
 
Welcome to the Community Forum,
 
Do you happen to have the System Optimizer scheduled perhaps?
 


 


 
Because I wouldn't know why Webroot would rid your Excel icon from the Taskbar.
 
Maybe @ has some information here?
 
 
Kind Regards,

Baldrick
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  • March 27, 2015
Hello  @tMc9072
 
Welcome to the Community Forums
 
Could be because the 'Recent document istory' check box is checked in the System Optimizer settings under 'Adavabced Settings', as Sherry has suggested.
 
You will need to experiment to get the right mix of settings for you.
 
Regards, Baldrick

tMc9072
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  • August 28, 2015
Sorry for the delay. I did some adjustments until I found the fix but don't ask me now what I did.
 

Baldrick
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  • August 28, 2015
Been a while...gosh, yes...but glad to hear that you finally got there in the end.
 
Regards, Baldrick

tMc9072
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  • October 13, 2015
After the Webroot update to 9.0.47, my pinned Excel file on the desktop (taskbar) disappeared again. Anybody heard of this?  While I somehow fixed it myself previously, I have no memory of what I did. Thank, in advance.

tMc9072
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  • October 13, 2015
Sorry about that. I unclicked the Clipboard Contents in System Optimizer (as ? already mentioned) and its back up again.
 

tMc9072
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  • October 14, 2015
Ok folks, back to square one. User #1 loses the pinned excel files from the Excel icon in the taskbar, User #2 does not.
 
Any thoughts, other than my computer is WEIRD.