For some reason, I have 8 scans running at the same time and one of them has been running for over 9 hours, I can't seem to figure out why there are so many scans running and when I try to cancel them nothing happens. Any help is greatly appreciated.
Thanks.
Solved
why do I have 8 scans running at the same time?
Best answer by Ssherjj
Hi Techguy1985
Webroot should not be running 8 scans.
Are you scanning the Time Machine too? Scanning Time Machine backups can take an extremely long time due to the way that apple backs up the information. I would recommend changing your settings so that you do not scan mounted drives with WSA.
Please have a look here http://live.webrootanywhere.com/content/553/Changing-Scan-Settings
Change those settings and try to shut down Webroot's scanning. If that doesnot work then Try to shut down Webroot up in the right hand upper corner and click shutdown Webroot SecureAnywhere.
Let me know if you cannot shut Webroot down. We might have to do a reboot of the Mac.
Webroot should not be running 8 scans.
Are you scanning the Time Machine too? Scanning Time Machine backups can take an extremely long time due to the way that apple backs up the information. I would recommend changing your settings so that you do not scan mounted drives with WSA.
Please have a look here http://live.webrootanywhere.com/content/553/Changing-Scan-Settings
Change those settings and try to shut down Webroot's scanning. If that doesnot work then Try to shut down Webroot up in the right hand upper corner and click shutdown Webroot SecureAnywhere.
Let me know if you cannot shut Webroot down. We might have to do a reboot of the Mac.
+62Hi Techguy1985
Welcome to the Webroot Community,
May I ask if you are running a Mac?
Welcome to the Webroot Community,
May I ask if you are running a Mac?
+62Hi Techguy1985
Webroot should not be running 8 scans.
Are you scanning the Time Machine too? Scanning Time Machine backups can take an extremely long time due to the way that apple backs up the information. I would recommend changing your settings so that you do not scan mounted drives with WSA.
Please have a look here http://live.webrootanywhere.com/content/553/Changing-Scan-Settings
Change those settings and try to shut down Webroot's scanning. If that doesnot work then Try to shut down Webroot up in the right hand upper corner and click shutdown Webroot SecureAnywhere.
Let me know if you cannot shut Webroot down. We might have to do a reboot of the Mac.
Webroot should not be running 8 scans.
Are you scanning the Time Machine too? Scanning Time Machine backups can take an extremely long time due to the way that apple backs up the information. I would recommend changing your settings so that you do not scan mounted drives with WSA.
Please have a look here http://live.webrootanywhere.com/content/553/Changing-Scan-Settings
Change those settings and try to shut down Webroot's scanning. If that doesnot work then Try to shut down Webroot up in the right hand upper corner and click shutdown Webroot SecureAnywhere.
Let me know if you cannot shut Webroot down. We might have to do a reboot of the Mac.
+62You are very welcome! Thanks for letting us know!:D
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