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why do i have to upgrade to get system optimizer. all i have is one computer?

  • October 30, 2016
  • 3 replies
  • 70 views

what do you mean by upgrade buying a whole new program i still have over 177 days left on this version can t i just get optimizer bu its self?

Best answer by Baldrick

Hi mrfloppy66
 
The reason is because the System Optimizer is part of a different version to the one that you have (you have a subscription for Internet Security Plus right?), i.e., it is only available with a subscription for either the Complete or Anitivirus for Gamer versions.
 
Hence the need to upgrade. Having said that it may be a good idea to contact the Sales Team by phone and see what they can do for you. Perhaps they can move you over to a Complete subscription now and just add the 177 days remaining from your existing subscription. I say 'might' as I don't work for Webroot and as such have no knowledge of their pricing and/or renewal/upgrade rules or policy...hence the suggestion that you call them.
 
Let me know if you need the numbers and for which country.
 
Regards, Baldrick

3 replies

Baldrick
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  • Answer
  • October 30, 2016
Hi mrfloppy66
 
The reason is because the System Optimizer is part of a different version to the one that you have (you have a subscription for Internet Security Plus right?), i.e., it is only available with a subscription for either the Complete or Anitivirus for Gamer versions.
 
Hence the need to upgrade. Having said that it may be a good idea to contact the Sales Team by phone and see what they can do for you. Perhaps they can move you over to a Complete subscription now and just add the 177 days remaining from your existing subscription. I say 'might' as I don't work for Webroot and as such have no knowledge of their pricing and/or renewal/upgrade rules or policy...hence the suggestion that you call them.
 
Let me know if you need the numbers and for which country.
 
Regards, Baldrick

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  • October 31, 2016
i kind of had my an idea that would happen, thank you for your responce. but with money being tight i will have to wait but again thank you . kudos to you.  mr floppy

Baldrick
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  • October 31, 2016
No worries, mr floppy.
 
And if the finances are tight (sorry to hear that) then I may suggest, if you have not already, taking a look at CCleaner (by Piriform)? It is free & does the same, and in some respects more than, System Optimizer.
 
I should not promote other software in the Webroot forum...but in the circumstances I hope I will be excused this once...;)
 
Regards, Baldrick