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Why does Internet Explorer repeatedly log me out when I have logged in to Webroot

  • January 2, 2016
  • 2 replies
  • 142 views

I log in to the Webroot toolbar in Internet Explorer 11 and it immediately logs me out again.  This is probably a problem with IE rather than with Webroot but I haven't been able to fix it yet.

2 replies

  • January 4, 2016
+1 me too, it always happen. so i can't support my customer. Please solve it.

Baldrick
Gold VIP
  • Gold VIP
  • January 4, 2016
Hi lloydjonesandco / Hi thaweesak
 
Welcome to the Community Forums.
 
I have not heard of this happening previously. Have you tried the same operation with a different browser? And if so does the same happen or is the issue localised to IE?
 
I will have tyo do some research on this as to whether it has been signalled as happening previously, but in the interim please take a look at this thread from the MS Forums, as it may assist if you try the solution provided in the 2nd post.
 
Regards, Baldrick