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Why does the Webroot dashboard turn from green to brown?

  • June 28, 2016
  • 1 reply
  • 116 views

Why does the Webroot dashboard turn from green to brown?

1 reply

Ssherjj
Moderator
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  • Moderator
  • June 28, 2016
Hello mnieuwsma
 
Welcome to the Webroot Community,
 
Welcome to the Community Forums.
 
Essentially, Brown, means that an important function has been disabled.  Please see here for additional information.
 
If you look to the left of each of the tabs , PC Security, Identity Protection, etc. you should see one or more with a Yellow triangle/exclamation mark symbol to the left of the title...if you click on the title that will reveal the status of the Shields covered by the tab and one or more of them will be OFF.
Click on the relevant slider to try to re-enable the Shield(s) concerned.
 
 
Hope that helps?