Skip to main content

Why does Webroot scans for malware, restarts computer, then wants to scan again?

  • February 20, 2015
  • 1 reply
  • 59 views

Hi everyone, I'm Lolita

1 reply

Ssherjj
Moderator
Forum|alt.badge.img+62
  • Moderator
  • February 20, 2015
Hello Lolitas,
 
Welcome to the Community Forum,
 
Webroot only restarts  your Computer after an install of Webroot. Did you just install this?
 
Webroot will scan your computer everytime it boots up. If Webroot finds Malware,virus it will reboot your system to get rid of the malware and then it will rescan again to see if the malware is gone. Please let Webroot finish this scan.
 
Have a look here at the PC User Guide about scanning.
 
 
I hope I answered your question and if not please get back to us.
 
 
Kind Regards