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why does windows 10 intermittently say my virus protection is turned off

  • April 8, 2016
  • 4 replies
  • 39 views

Windows 10 will intermittently tell me virus protection is turned off, when wrsa status shows all is well ?

4 replies

Ssherjj
Moderator
Forum|alt.badge.img+62
  • Moderator
  • April 8, 2016
Hello edm348,
 
Welcome to the Webroot Communiuty,
 
Sorry to say this is a known issue and Webroot is indeed aware of this and working towards a fix. Please look here at this post
https://community.webroot.com/t5/Webroot-SecureAnywhere-Internet/Windows-10-action-center-repeatedly...
 
Also we Beta Testers are testing a new version and it seems to fix this issue so we can see it being released to all very soon.
 
Sorry for the inconvience but remember you are still fully protected by Webroot dispite what the Secuirty Center saids.
 
Hope this helps?
 

  • Author
  • Fresh Face
  • April 9, 2016
Thank you Sherry.  That does help.  I will remain calm.

Ssherjj
Moderator
Forum|alt.badge.img+62
  • Moderator
  • April 9, 2016
Hello edm348
 
You are quite Welcome! I just want you to know that the Development Team will be releasing a fix for this in the near future.;)

  • New Voice
  • April 10, 2016
@ wrote:
Hello edm348,
 
Welcome to the Webroot Communiuty,
 
Sorry to say this is a known issue and Webroot is indeed aware of this and working towards a fix. Please look here at this post
https://community.webroot.com/t5/Webroot-SecureAnywhere-Internet/Windows-10-action-center-repeatedly...
 
Also we Beta Testers are testing a new version and it seems to fix this issue so we can see it being released to all very soon.
 
Sorry for the inconvience but remember you are still fully protected by Webroot dispite what the Secuirty Center saids.
 
Hope this helps?
 
Awesome news Sherry, I'm keeping this board open in case you guys post a patch and hitting refresh every once in awhile.