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why is it that every time a scan is run, it says 168 items removed? It is always the same.

  • November 28, 2014
  • 2 replies
  • 25 views

I also get crash dumps on facebook only, and it was supposed to have been repaired a couple of months ago by Geek Squad, but still comes back when I scroll to bottom of my home/timeline pages.

2 replies

Dermot7
Gold VIP
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  • Gold VIP
  • November 28, 2014
Hello ljtmerc67, and Welcome to the Webroot Community.
 
Please take a look at this thread, and see if it resolves it for you: https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Every-time-I-scan-my-computer-it-consistently-tells-me-300/m-p/147045#M8019

shorTcircuiT
Gold VIP
  • Gold VIP
  • November 28, 2014
To add to what Dermot said, there is commonly some confusion regarding the various threats stats.  Here is a KB Article that might help as well.
 
As for that crash dump, what browser are you using?  If you are using Chrome or Firefox, you might try re-installing it to see if that will help.