Why is my computer still saying I have no protection on it.
I paid for the updated antivirus protection, I have jumped through all the hoops. yet the last step to getting my download keeps telling me my codes are wrong. Why? I am paying for a service I cant get. I am not able to be on the phone at the same time I am on the computer. So I believe you need to send me my antivirus download so my computer can be protected. Thank You for your time. I have a difficult time loging in as well!!! WHY?????
Hi karnsue54
Welcome to the Community Forums.
First of all please try downloading the installer as follows:
Download a Copy Here(Best Buy Subscription PC users click HERE)
then please follow the steps below closely!
Regards, Baldrick
Welcome to the Community Forums.
First of all please try downloading the installer as follows:
Download a Copy Here(Best Buy Subscription PC users click HERE)
then please follow the steps below closely!
- Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example:SA69-AAAA-A783-DE78-XXXX
- KEEP the computer online for the install to make sure it works correctly
- Install with the new installer, enter your Keycode when requested
- Let it finish it's install scan
- Reboot once again
Regards, Baldrick
Are you referring to the point in the install process, right at the start, when yo are asked to enter you keycode?
Regards, Baldrick
Regards, Baldrick
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