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Why is Webroot Secure Anywhere missing from the Add-Remove Programs List. Win 7.

  • February 10, 2015
  • 1 reply
  • 107 views

Why is my Webroot Secure Anywhere 2015 missing from the Add-Remove Programs list in Win 7?

1 reply

RetiredTripleHelix
Gold VIP
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Hello and Welcome to the Webroot Community!
 
It does happen at times for reasons unknown but look here if you need to uninstall: https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/PC-Uninstallation-Option-Missing-from-Control-Panel-and-Start/ta-p/34688 and after if you need to do a clean reinstall.
 
Also in some cases users will have to manually enter "C:Program FilesWebrootWRSA.exe" –uninstall as Copy and Paste doesn't work for some.
 
Can you please do a clean reinstall of WSA and Please follow the steps closely!
 
  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example:SA69-AANA-A783-DE78-C584
  • KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
  • Download a Copy Here (Best Buy Subscription PC users click HERE)
  • Uninstall WSA and Reboot
  • Install with the new installer, enter your Keycode and don't import any settings as you can set it up as you like once it's done
  • Let it finish it's install scan
  • Reboot once again
Thanks,
 
Daniel 😉