Solved
Why is WR counting my machine as a covered pc twice?
Just renewed and I have 2 machines using WR but WR account shows 3 machines (laptop, desktop, same desktop as centrally managed.
Best answer by Baldrick
Hi WRT2013
Have you perchance recently uninstalled/reinstalled WSA on that system? If so then that is the most likely cause. This is know to happen in these circumstances.
What you need to do is to identify which of the two is the current entry; best to check which has the most recent scan date, and then follow the instruction in this KB Article to deactivate the duplicate.
Hope that helps?
Regards, Baldrick
Have you perchance recently uninstalled/reinstalled WSA on that system? If so then that is the most likely cause. This is know to happen in these circumstances.
What you need to do is to identify which of the two is the current entry; best to check which has the most recent scan date, and then follow the instruction in this KB Article to deactivate the duplicate.
Hope that helps?
Regards, Baldrick
Hi WRT2013
Have you perchance recently uninstalled/reinstalled WSA on that system? If so then that is the most likely cause. This is know to happen in these circumstances.
What you need to do is to identify which of the two is the current entry; best to check which has the most recent scan date, and then follow the instruction in this KB Article to deactivate the duplicate.
Hope that helps?
Regards, Baldrick
Have you perchance recently uninstalled/reinstalled WSA on that system? If so then that is the most likely cause. This is know to happen in these circumstances.
What you need to do is to identify which of the two is the current entry; best to check which has the most recent scan date, and then follow the instruction in this KB Article to deactivate the duplicate.
Hope that helps?
Regards, Baldrick
You are most welcome, WRT2013
Glad to be able to helps.
Have a great weekend.
Regards, Baldrick
Glad to be able to helps.
Have a great weekend.
Regards, Baldrick
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