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Why was I charged for another year?

  • November 25, 2020
  • 1 reply
  • 330 views
J
New Member

I opted out of Auto-Renewal back in October and now I find a charge from CBA Webroot for 49.99 in my CC transactions.  Not impressed guys.

Best answer by TripleHelix

Hello @Jasonwrite 

 

Either call, email or Submit a Support Ticket: https://www.webroot.com/us/en/support/contact

 

Purchases, renewals, and upgrades

Mon - Fri 7 AM to 7 PM (MDT)

wr-customersales@opentext.com

Tel: 1-866-350-6089

 

Thanks,

    1 reply

    TripleHelix
    Moderator
    Forum|alt.badge.img+63
    • TripleHelix
    • Moderator
    • Answer
    • November 25, 2020

    Hello @Jasonwrite 

     

    Either call, email or Submit a Support Ticket: https://www.webroot.com/us/en/support/contact

     

    Purchases, renewals, and upgrades

    Mon - Fri 7 AM to 7 PM (MDT)

    wr-customersales@opentext.com

    Tel: 1-866-350-6089

     

    Thanks,

    Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
    Ssherjj
    TripleHelix
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