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why will my scan not run and last scan says aborted but I did not abort

  • April 13, 2015
  • 1 reply
  • 93 views
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my scan will not run and the last scan says it was aborted

    1 reply

    Ssherjj
    Moderator
    Forum|alt.badge.img+62
    • Ssherjj
    • Moderator
    • April 13, 2015
    Hello mstar22,
     
    Welcome to the Comunnity Forum,
     
    Sorry you are having this issue.
     
    Can you please do a clean reinstall of WSA and Please follow the steps closely! These instructions are for a PC not a Mac.

     
    • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example:SA69-AANA-A783-DE78-C584
    • KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
    • Download a Copy Here (Best Buy Subscription PC users click HERE)
    • Uninstall WSA and Reboot
    • Install with the new installer, enter your Keycode and don't import any settings if asked to as you can set it up as you like once it's done
    • Let it finish it's install scan
    • Reboot once again
    If this doesn't help then please submit a Support Ticket and they will get this fixed for you free of charge with an active subscription.
     
     
    Thanks,
    IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.3), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
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