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Why won't my Webroot scan?

  • October 28, 2014
  • 1 reply
  • 50 views

I downloaded two new programs yesterday, and the computer has recently had downloads. Now the Webroot will come on, but won't scan. Please help.

1 reply

shorTcircuiT
Gold VIP
  • Gold VIP
  • October 28, 2014
Hello grandmaof6, welcome to the Webroot Community!
 
When you try to run a scan using WSA, does it do anything at all?  Does it provide any sort of message or error, or does it simply sit there and do nothing at all?