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Why Would I purchase Your Product when the Trial Scan didn't find

  • November 14, 2012
  • 1 reply
  • 32 views

embedded advert spy links in my browsers! -----terrible product!

Best answer by MikeR

Is it adware that tagged along when installing a program?
 
We would need to know the MD5's of the programs in question to give you a more thorough response. If it is malicious in nature, SecureAnywhere will find it upon its execution and if Webroot somehow misses something, we provide 100% free advanced malware removal.
 
You can Open a Support Ticket if you would like us to investigate the programs further. 
 
Not all ads are malicious or contain spyware, so we would need more information in this case.

1 reply

MikeR
  • Retired Webrooter
  • Answer
  • November 14, 2012
Is it adware that tagged along when installing a program?
 
We would need to know the MD5's of the programs in question to give you a more thorough response. If it is malicious in nature, SecureAnywhere will find it upon its execution and if Webroot somehow misses something, we provide 100% free advanced malware removal.
 
You can Open a Support Ticket if you would like us to investigate the programs further. 
 
Not all ads are malicious or contain spyware, so we would need more information in this case.