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WiFi Security on a Mac

  • February 23, 2019
  • 2 replies
  • 73 views
Ssherjj
Moderator
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@pstonethompson ,

I find more often then not that I have to make a connection manually for my WiFI on my Mac (El Capitan) to connect. Because all I get is a spinning circle trying to connect and it does until I go into Preferences/Network. My Mac is usually always turned on or in sleep mode and the WiFi Security shuts off at that time and that is when I have to restart the WIFi connection..manually. Is this how the WiFi Security behaves on a Mac?


IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.2), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
    TripleHelix

    2 replies

    P
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    • pstonethompson
    • Retired Webrooter
    • February 25, 2019
    @Ssherjj I am afraid I don't know how the client behaves on the Mac because I don't work on the client team (I develop the back end services) and I don't have a Mac. I cannot imagine this is designed behaviour though.

    I will refer this to our QA and the client team to see if they are able to replicate your issue. For complete clarity you believe the issue arrives when the Mac is left and goes to sleep, reconnecting after this point requires the manual intervention?

    Can you confirm that Mac OS X El Capitan is your operating system (based on your signature) and if possible the exact patch number?
    ProTruckDriver
    Ssherjj
    Ssherjj
    Moderator
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    • Ssherjj
    • Author
    • Moderator
    • February 25, 2019
    Good Morning @pstonethompson ,

    Thank you for your quick response. Yes you are correct. This happens when I leave the Mac for awhile and the system wakes up from sleep or being inactive for a time. This morning I saw this on my Mac.


    IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.2), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
    ProTruckDriver
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