Hey y'all, this is the first time I've seen anything come up from Webroot.
The files in question are in the Windows/System32/oobe/oem folder, titled as Set_Homepage.exe and SetLockScreen.exe.
Each of them is being read by Webroot as a win32.hacktool.fullbot. What is this and is it safe to simply delete the files there (rarely ever in system32 as I understand)?
Webroot has been unsuccessful in removing the files at all.
Any assistance would be appreciated.
Answer
win32.hacktool.fullbot in system32
Best answer by ProTruckDriver
Hello @Deglorath , Welcome to the Webroot Community Forum. ☺️
Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
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HTH,
Dave.
Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
HTH,
Dave.
This topic has been closed for replies.
Hello @Deglorath , Welcome to the Webroot Community Forum. ☺️
Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
HTH,
Dave.
Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
HTH,
Dave.
Mac Mini, M-4, 24 GB Memory, 1 TB SSD, macOS Sequoia 15.7.2 ~ Backup with: Time Machine & iCloud. PWM: RoboForm. 👁¿👁 Spam Annihilater 👁¿👁
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