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WIN32.SALITY

  • July 23, 2020
  • 2 replies
  • 145 views
L
New Member
  
my computer is infected with win32.sality how can i repair?

 

Thanks

Best answer by TripleHelix

Hello @lmorey 

 

It’s best to Submit a Support Ticket and they help you remove it and make sure your clean! And WoW that’s and old name I haven’t heard of in along time. https://en.wikipedia.org/wiki/Sality

 

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue and support can take up to 48 hours to reply.

 

Thanks,

    2 replies

    TripleHelix
    Moderator
    Forum|alt.badge.img+63
    • TripleHelix
    • Moderator
    • Answer
    • July 23, 2020

    Hello @lmorey 

     

    It’s best to Submit a Support Ticket and they help you remove it and make sure your clean! And WoW that’s and old name I haven’t heard of in along time. https://en.wikipedia.org/wiki/Sality

     

    Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue and support can take up to 48 hours to reply.

     

    Thanks,

    Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
    ProTruckDriver
    TripleHelix
    TripleHelix
    Moderator
    Forum|alt.badge.img+63
    • TripleHelix
    • Moderator
    • July 23, 2020

    @lmorey  can you do a scan and Save a Scan log and post the lines near the bottom of the log that shows that detection? https://docs.webroot.com/us/en/home/wsa_pc_userguide/wsa_pc_userguide.htm#UsingReportsAndViewers/SavingScanLogs.htm%3FTocPath%3DUsing%2520Reports%2520and%2520Viewers%7C_____1

     

    Thanks!

    Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
    ProTruckDriver
    TripleHelix
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