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windows 10 disabled webroot antivirus

  • December 24, 2015
  • 1 reply
  • 62 views

Upgraded from Windows 7 to Wndows 10 and window defender said webroot asntivirus inactive.  Could not activate.  Technical support said to uninstall and reinstall and it fixed the problem. 

1 reply

Baldrick
Gold VIP
  • Gold VIP
  • December 24, 2015
Hi d30
 
Welcome to the Community Forums.
 
Yes, indeed there have been a few instances of this and the uninstall/clean install 'two step' is the recommended way to resolve the situation.
 
Regards, Baldrick