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windows 10 says webroot is turned off.

  • March 13, 2016
  • 1 reply
  • 65 views

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help needed: I've been a webroot user for a year. today windows 10 said webroot is off. I opened the webroot app and it  says everything is okay. there is a webroot icon in the upper right corner in chome that is grey. should it be green or anything?

1 reply

Baldrick
Gold VIP
  • Gold VIP
  • March 13, 2016
Hi stanglazner
 
Welcome to the Community Forums.
 
I am afraid that this is a known issue (we believe caused by recent Windows Updates) and the Webroot Development & Support Teams are working hard to provide a fix for the issue.
 
Please see this other thread that provides more details on the subject, etc.
 
Regards, Baldrick